FAQ’s

Security is our concern as is yours. At Puzzle’s Fun Dome we try not to provide a false sense of security. Adult supervision is required at all times and we do not allow drop offs. We have taken measures to maintain a secure environment for you child. We only have one main entrance and exit. Installed throughout the building are security cameras that are monitored during operating hours. In addition upon entering the facility every individual will receive a colored armband, which signifies his or her participation in a particular event.

Sure. Cakes are welcome; please no other outside food or drinks.

We will take a guest list from the parent prior to the time of the event. The guest list will help your party run smoothly. It assists our staff with identifying the children who will be attending so that we may charge your bill appropriately.

Guests who arrive late will still be charged the general admission fee as they enter the building.

Yes and we hope you do. We have Zesty’s Pizzeria with lots of fun food allowing us to provide you with the flexibility that birthday parties demand. Menus can be provided and you can order through your hostess. Advance notice is appreciated.

If you purchase a birthday package (excludes Walk-In Party) then you may purchase additional drinks for adults the day of the event through your hostess. We now sell pitchers for $5.00 or individual drinks for $2.00. Individual drinks are $.50 refills.

Yes the only thing that you will have to think about bringing is the cake. We will take care of the rest to make your day as carefree as possible.

Yes. We will provide you with general paper supplies. You may bring in your supplies if you would like a certain theme to match your banner and cake.

Yes. We ask that you arrive 15 minutes early for your party to go over the party plan with your hostess.

Please check our birthday party packages page for guest limits. Extra children may be added to any of these packages, rates vary.

The party room itself if for 2 hours, but after the room time is expired your hostess will assist you in finding a table then you have up to an hour to play.

At Puzzle’s Fun Dome we pride ourselves on being flexible. We understand that you may not have an exact count of the children that will be attending. If you have more kids than expected your hostess will certainly be able to accommodate you.

Our rates are based on these numbers and because we offer packages you will still be charged that rate even if you have less than the number of children allotted in a particular package.

If you do not want to purchase the package you are welcome to come in General Admission or do a Walk-in Birthday Party. Entrants may bring in cake and decorations, please no other outside food or drink. We have plenty of seating around the facility and we welcome you anytime to come celebrate your special day.

With a Walk-In Party you will want to come with your group at once. The package can be purchased at the front desk upon arrival. This party does not include a hostess or a room rental, but is great for smaller parties and offers flexibility, as there is no reservation required.

We do not reserve tables within the facility but we generally have seating available for those who do not prefer a party room rental.